87db's Privacy Policy

1 Scope of Information Collection

87db collects only the information necessary to provide its services. We may collect the following types of information:

1.1 Information You Voluntarily Provide

• Name and contact details (email address, phone number)
• Information provided at account creation (username, password)
• Documents provided for identity verification (national ID or passport details, where applicable)
• Financial information required for payment services (bKash, Nagad, Rocket, Upay, or bank account details)
• Messages and requests exchanged through customer service or live chat

1.2 Automatically Collected Information

• IP address and device type
• Browser information and operating system details
• Time, date, and browsing patterns when accessing the website
• Information obtained from cookies and similar tracking technologies
• Gaming activity logs and transaction history

2 Purposes of Using Information

87db uses your information for the following purposes:

2.1 Service Delivery and Operations

We use your information to create and manage your account, process deposits and withdrawals, operate gaming activities, and maintain communication with you. In particular, financial information is required to complete transactions via bKash, Nagad, Rocket, Upay, and bank transfer.

2.2 Security and Fraud Prevention

We analyse your information to ensure account security, detect suspicious activity, and prevent unauthorised access. Your information is kept secure through SSL encryption and modern cybersecurity measures.

2.3 Responsible Gaming Support

We monitor your gaming activity to effectively enforce responsible gaming policies. Where necessary, we may contact you directly and provide appropriate support.

2.4 Service Improvement

By analysing your usage patterns, we improve our website and service quality, add new features, and make the user experience smoother and more enjoyable.

2.5 Communications and Notifications

We use your contact information to send you important account notifications, transaction confirmations, security alerts, and relevant promotional information.

3 Information Storage and Security

87db gives the highest priority to the security of your personal information. We take the following steps:

• SSL Encryption: All data transfers are encrypted via SSL/TLS protocol.
• Secure Servers: Your information is stored on secure, access-controlled servers.
• Limited Access: Only authorised staff can access your information within the necessary scope.
• Regular Security Reviews: We regularly review and improve our security systems.
• Password Hashing: Your password is never stored directly; industry-standard hashing methods are used.

How long information is retained depends on the type of service and legal requirements. Even after an account is closed, certain information may be retained for a specified period to meet regulatory or legal obligations.

4 Sharing Information with Third Parties

87db does not sell your personal information or share it with third parties for commercial purposes. However, information may be shared in the following limited circumstances:

4.1 Payment Processors

Financial information necessary to complete transactions is shared with payment service providers such as bKash, Nagad, Rocket, Upay, and bank transfer. These organisations operate under their own privacy policies.

4.2 Technology Service Providers

We work with certain trusted technology service providers for the operation and maintenance of the website. They process information only in accordance with our instructions and do not use it for their own purposes.

4.3 Legal Obligations

We may be required to disclose information when necessary to comply with a court order, a legal request from a government authority, or applicable law. In such cases, we always provide only the minimum information required.

5 Cookie Policy

Cookies and similar technologies are used on the 87db website. Cookies are small text files stored in your browser.

5.1 Use of Cookies

• Essential Cookies: Necessary to maintain login sessions and security.
• Functional Cookies: Help remember your preferences and settings.
• Analytics Cookies: Used to understand website usage patterns.

You can control cookies by changing your browser settings. However, disabling certain cookies may limit the functionality of the website.

6 Your Rights

As a user of 87db, you have the following rights:

6.1 Right to Know

You may request to know what information we hold about you. We are committed to responding to your request within a reasonable time.

6.2 Right to Correction

If there is any incorrect or incomplete information in your profile, you may request that it be corrected.

6.3 Right to Deletion

In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations or legitimate business requirements.

6.4 Opt Out of Promotional Communications

You may stop receiving promotional messages at any time. However, important account-related notifications will continue to be sent.

7 Protection of Minors

87db strictly does not provide services to persons under the age of 21. We do not intentionally collect any information from minors. If we become aware that a minor is using our service, that account will be immediately closed and the associated information will be deleted.

Parents and guardians are advised to stay vigilant and monitor children's online activity.

8 International Data Transfers

87db primarily serves users in Bangladesh. However, your information may be processed or stored on servers located abroad as needed to operate the service. In such cases, we ensure that your information remains protected in accordance with the standards set out in this privacy policy.

9 Policy Changes

We may update this privacy policy at any time due to business needs, technological changes, or legal obligations. For significant changes, we will notify you at your registered email address or display a special notice on the website. Continuing to use our service after a revised policy is published will be considered acceptance of the new policy.

10 Contact Us

If you have any questions, comments, or complaints about this privacy policy, please contact our support team. We are available 24/7 to assist you in both Bengali and English.